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8/4/2004 - Air Tahiti Nui's Cabin Staff Take Honors in SKYTRAX' 2004 Survey

( BW)(CA-AIR-TAHITI-NUI) Air Tahiti Nui's Cabin Staff Take Honors in SKYTRAX' 2004 Survey: Airline Ranked Top in Australia/Pacific Region, 4th Worldwide.

Business Editors/Travel Writers

LOS ANGELES--(BUSINESS WIRE)—August, 04, 2004--Air Tahiti Nui, the international airline of Tahiti and her Islands, has again been honored this year with the 4th place ranking of its flight attendants among all airlines worldwide in the 2004 annual SKYTRAX passenger survey.
Air Tahiti Nui ranked behind only Malaysia Airlines, Thai Airways and Asiana Airlines and out-polled such perennial standouts as Singapore Airlines and All Nippon Airways to garner the 4th spot. The carrier was also voted top place in the Australia/Pacific regional category, a further testimony to the quality of service that has become the airline's hallmark.
In addition to these cabin crew awards, Air Tahiti Nui was also voted "Best Airline, Pacific Region" and received one of nine "Airline Excellence Awards". A first for 2004, SKYTRAX also awarded nine airlines worldwide with the prestigious "Airline Excellence Awards". These are awarded in recognition of outstanding Quality Excellence for product and customer service standards across the airport and onboard environment.
"We are extremely gratified that the SKYTRAX passenger survey has again validated our commitment to customer care and service excellence," said Wally Sumner, the carrier's Vice President-North America. "Since the founding of Air Tahiti Nui, our employees have proudly offered traditional Tahitian hospitality both on the ground and aloft which sets us apart from the competition," he added.
The SKYTRAX survey is the largest independent airline survey in the world and involves an extensive poll of more than 10 million passengers from 92 countries. The survey, which measured quality of service both in-flight and on the ground at airports and passenger lounges, was conducted during a 10-month period from June 2003 to March 2004.
Sumner also noted that the airline has begun the countdown for the introduction of its first-ever non-stop service from Papeete, Tahiti to New York and nonstop service from Papeete to Sydney, set to launch in July 2005. Air Tahiti Nui will take delivery of its fifth Airbus 340-300 aircraft, named "Nuku Hiva", to inaugurate the New York and Sydney services.
The New York/Papeete flight, at slightly over 12 hours, will bring the exotic and romantic Tahitian Islands closer than ever to the populous US East Coast. Sumner said that Air Tahiti Nui currently offers 14 weekly flights to Papeete from Los Angeles and also flies non-stop to Paris from L.A. five times weekly. Three flights a week are also operated from L.A. to Auckland, New Zealand via Papeete.
For more information about Air Tahiti Nui's services and flight schedules, the public is invited to call the Reservations Center at (877) 824-4846 or visit the airline's web site at


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